FAQs


Q:  Can I buy products directly from ProTaper?

A:  We’re sorry, but no.  ProTaper products are not sold consumer direct.  ProTaper is sold exclusively through a nationwide network of dealers and is distributed by Tucker Rocky Distributing.  See our Dealer page to find your local stocking ProTaper dealer.

Q:  Are ProTaper products covered under warranty?

A:  Yes, our products are warranted against defects in materials, craftsmanship and manufacturing.  Please see our Warranty Information page.

Q:  Can I get a ProTaper catalog and/or stickers?

A:  Yes, please see our Catalog page to view our most current catalog.  For sticker requests please mail a self-addressed, stamped envelope to:

Pro Taper

Sticker Request

1621 Alton Parkway, Suite 100

Irvine, CA 92606

Q:  Is ProTaper hiring?

A:  Current employment opportunities are posted on our Career Opportunities page.

Q: How do I get sponsored by ProTaper?

A:  Please see our Rider Support page for details.

Q:  I ordered EVO handlebars and did not get a bar pad, where is it?

A:  Our high-end EVO handlebars do not come with a bar pad.  This way you have the option of choosing a pad that suites your style and color preference.

Q:  What is the difference between the EVO and Contour handlebars?

A:  The Contour model is a special blend of alloy processed into 5mm wall thickness tubing.  The EVO model utilizes a computer profiled 4mm wall design, thus making the EVO handlebar lighter and giving it a more sensitive feel.  In addition the EVO is made of a unique blend of alloy that has proven superior strength and durability results.  The EVO also incorporates the use of a unique coating inside the tubing to resist corrosion, ultimately extending the life of the bar.

Q:  What do I need to do to make the 1-1/8” EVO or Contour handlebar fit my bike?

A:  If your bike comes stock with 7/8” handlebars, then you will need to purchase oversized bar mounts.  We offer the Universal Solid Mounts (02-2821) and Universal Rubber Mounts (02-2822), adapting virtually every application to accept the oversized taperwall handlebars.

Q:  How much does ProTaper Universal Solid Mounts raise my handlebar height?

A:  They raise the bar ¾” over the stock height.

Q:  How do I know what gearing or handlebars came stock on my bike?

A:  We have compiled a list of the OEM Information to help point you in the right direction.

Q:  Who can I contact for technical assistance?

A:  If your local dealer can’t answer your product questions, you can contact us via email or phone and we will be glad to help you out.

Email:  info@protaper.com

Phone:  (951) 736-5369